When does an interview count toward my plan?
For a counted invitation, one interview counts when the candidate first starts the live session.
What uses an interview
- Sending or opening an invitation uses nothing.
- Resending the same invitation uses nothing.
- For a counted invitation, the candidate's first live Start uses one interview.
- Rejoining that same interview does not use another, even after a connection problem.
- If a counted interview has started, it still counts when the candidate leaves before finishing.
- Retry creates a fresh invitation after an unfinished attempt. If that new invitation is counted, its first Start uses another interview.
- A session using an active workspace member's verified email may be uncounted while the workspace's test-session allowance is available.
During the free trial
The standard trial includes 25 interviews. Any interviews started before your 30 days begin count toward the same 25.
For when the trial starts, when it ends, and how to keep interviewing, read How your free trial works.
The Interview quota card shows how many interviews your workspace has used and how many remain — for the trial that is the whole 25, and on a paid plan it is the current cycle. When none remain, new counted starts are refused and candidates see a neutral notice.
This rule is tied to invitation starts, not completed scorecards. See when to resend, retry, or revoke before giving an unfinished candidate another attempt. You can also review how pausing or archiving affects new starts.