What should I do if my interview is interrupted?
Wait for Kira-AI to reconnect, or select Rejoin the interview if that option appears.
Continue the same attempt
- Keep the interview page open while it reconnects. If you went offline, reconnect your device first.
- Select Rejoin the interview if automatic recovery stops and Kira-AI offers that button.
- If you closed the page, open your personal link from the invitation email and continue.
- To switch browser or device, open that personal emailed link there.
- If you cannot find the email, open the vacancy page you applied from, enter the same email address, and confirm the six-digit code. You continue the same interview with your saved answers.
Answers already completed are saved. Kira-AI continues with the first unanswered item. The question that was in progress may repeat if its answer was not saved before the interruption.
Check your microphone again when Kira-AI asks. If the link is inactive, use the link troubleshooting guide.
An interview cannot resume after you confirm End or after Kira-AI reports a terminal failure. In that case, the hiring company decides whether to send a retry. See what happens when you mute, skip, or leave.