How do I get my microphone working?
Select Enable my microphone, allow access when your browser asks, and speak until the meter moves.
If Kira cannot hear you
- Open the browser settings for the Kira page and allow microphone access, then select Try again.
- Check that your browser or device is using the microphone you expect. Make sure nothing is covering it.
- Close another app or browser tab that may be using the microphone, then try again.
- If no microphone is available, use a headset with a microphone or open your personal emailed link on another device.
Nothing is recorded during the microphone check. Headphones are optional; Kira is designed to work with a device's built-in speaker and microphone.
On another browser or device, start from the personal link in your email and continue the same interview. If that link is unavailable, check the link and code troubleshooting steps. If audio stops after the interview begins, use the interruption recovery steps.