Why isn’t my interview link or code working?

Your invitation, link, or code may be expired, paused, replaced, unavailable, or temporarily limited.

What to do

Expired invitation: contact the hiring company and ask it to send a new link.
Interview paused: keep the email. The same personal link can work again if the company reopens the interview while the invitation is still active.
Link unavailable or inactive: ask the sender to confirm that you have the current link. An older link may have been replaced or revoked.
Code not confirmed: use the personal link in the email, request a new code, or try again later.
Page temporarily busy: wait a few minutes and use Try again.

If you have not entered yet, return to how to start your interview. If an interview already began and the connection dropped, follow the steps for an interrupted interview.

If Kira says the interview stopped because of a problem on its side, the hiring company can send a fresh invitation if it wants you to retry.