Terms of service

These terms are between Volodymyr Terekhov (trading as Kira-AI) (“Kira-AI”, “we”) and the organisation that opens a workspace (“you”, “the customer”). Whoever accepts them confirms they are authorised to bind that organisation.

They cover the Kira-AI application, the voice interviews it conducts, and this website. Together with the Data processing agreement and the Privacy policy, they are the whole agreement between us.

Kira-AI conducts voice interviews, records and transcribes them, and creates scorecards with scores, explanations and supporting quotes.

The interview is audio only. There is no video and no camera access.

Kira-AI does not make hiring decisions or automatically change a candidate’s status. Your team reviews the results and decides how to proceed.

You are responsible for access to your workspace and how your team uses it. There is no charge per seat and no cap on team members or on the number of roles you run.

Keep your account credentials secure. Disconnect any AI app you no longer use or trust. You are responsible for activity under your workspace, including activity through connected apps.

You must be at least 18 and use the service for a business purpose.

Subscriptions are monthly. Each plan includes an allowance of candidate interviews per billing period.

How an interview is counted

Sending or opening an invitation uses nothing. One interview is used when the live session starts, even if the candidate does not finish. Rejoining the same interview never uses another.

Team test sessions using a workspace member’s email are free, up to 10 per month.

Running out

There is no overage billing and no surprise invoice. When the allowance for a billing period is used up, the service stops admitting new interviews — a candidate who opens their link will be told the interview is not available. Move to a larger plan to continue.

Payment

Prices are in US dollars and exclude VAT and any other applicable tax, which is added where required. Payment is taken in advance by our payment provider; we never see or store card details. Fees already paid are non-refundable except where the law requires otherwise.

We will notify you by email at least 30 days before a subscription price increase takes effect. The new price will apply from a subsequent renewal.

New workspaces receive a trial allowance of 25 interviews, with no card required. Set up at your own pace: the trial’s 30-day period begins when the first candidate interview on the workspace is completed. Interviews started before that count against the same allowance of 25 — starting the clock does not reset the allowance. Team test sessions never begin the period.

Once the 25 interviews are used, new counted interviews are refused; once the 30 days have run out, no new interview can start. Either way the workspace admits no new interviews unless a paid plan has been started, and an interview already started can finish within its existing recovery window. Your data is not deleted when a trial ends — see clause 12.

Where we have agreed a different trial duration or allowance with you in writing, that agreement applies instead. We may withdraw or change trial terms for future sign-ups at any time.

You are responsible for your hiring process and act as the data controller for candidate interview data. Your responsibilities include the following.

• Lawfulness of the hiring process. You are responsible for complying with employment, equal-treatment and anti-discrimination law wherever you recruit, and for the criteria you ask us to assess against. You choose the questions and the must-haves; a criterion that is unlawful to screen on is unlawful whoever asks it.
• Telling candidates. You must tell applicants that an AI interview forms part of your process, and give them the information a controller owes a data subject. The product shows candidates a fixed disclosure and takes their consent before any recording begins, and links them to a candidate notice — but that is our description of what the tool does, not your privacy notice.
• Human decisions. A person on your side must review the evidence and make every decision that affects a candidate. You must not configure your process so that a scorecard band effectively decides who is rejected. The product will not do it for you, and doing it by policy would put you inside Art. 22 GDPR on your own account.
• Accommodations. You are responsible for offering an alternative to candidates who cannot reasonably take a voice interview, including for reasons of disability, and for handling those requests.
• Local AI-in-hiring rules. Several jurisdictions impose specific duties on employers using automated tools in recruitment — notice periods, bias auditing, record-keeping, or a right to an alternative process. Meeting them is your responsibility, and you should check them before you deploy.
• Retention. Interview data is kept until deleted. You are responsible for deciding how long to retain it and requesting deletion.
• Information you provide. The interviewer uses the company information, role descriptions and assessment criteria you provide. Only include information you are authorised to share. Do not include personal data about third parties.

You may not, and may not allow anyone else to:

• interview anyone without telling them it is an AI interview and that it is recorded, or attempt to bypass the consent step;
• use the service to assess people for anything other than a genuine role you are recruiting for;
• ask the interviewer to elicit protected characteristics — health, disability, pregnancy or family plans, age, ethnicity, nationality, religion, sexual orientation, union membership, political opinion — or to draw inferences about personality, emotion or “culture fit”;
• upload or enter special-category data, or data about children;
• resell, sublicense or offer the service to third parties as your own, unless we have agreed that in writing;
• attempt to extract the underlying models, prompts or rubrics, to reverse-engineer the service, or to use it to build a competing product;
• circumvent metering, rate limits or access controls, or probe the security of the service without our written permission;
• use the service unlawfully, or in a way that damages it or other customers.

We may suspend a workspace immediately where use of it is unlawful, endangers candidates or the service, or breaches this clause, and we will tell you why.

You are the controller of candidate personal data and we are your processor. The terms on which we process it — instructions, security, sub-processors, transfers, deletion and audit — are in the Data processing agreement, which forms part of this agreement.

Between us, the content of your workspace — your roles, criteria, notes, and the candidate data we hold for you — is yours. We do not use it to train models, and we do not use it for any purpose other than providing and supporting the service to you.

We aim to keep the service available and will give reasonable notice of planned maintenance.

Support is by email at support@getkira.com.

We improve the product continuously and may change how features work. We will not remove a material feature you are relying on without reasonable notice.

We retain our intellectual property rights in the service, software, interview methodology and assessment framework. You may use the service for your recruitment while this agreement is in effect. This right is non-exclusive and cannot be transferred.

You may use the transcripts and scorecards produced for your roles in your hiring process. We may use product feedback you send us to improve the service.

We will provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as is.

AI-generated transcripts and scorecards can contain errors or omit information. Scores support your review; they do not measure a person’s overall ability or predict job performance. We do not guarantee that assessments are accurate or complete, or that the service will be uninterrupted or error-free.

For business customers, if either party is legally liable to the other, its total liability under these Terms and the Data Processing Agreement is limited to the greater of €500 or the fees you paid in the preceding 12 months. Neither party is liable for indirect losses.

These limits do not apply to fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, or liability that cannot legally be limited. They do not restrict individuals’ data protection rights or mandatory consumer rights. Fees owed remain payable.

You are responsible for your hiring decisions.

The agreement runs while you have a workspace. You may cancel at any time, effective at the end of the current billing period. Either party may terminate for material breach that is not put right within 30 days of notice.

When your subscription ends, no new interviews can start. Your interview data is not deleted automatically. Contact us to request account closure or deletion of personal data, including recordings. We confirm completed deletions. The Data processing agreement sets out the deletion process and timing.

We will email workspace owners at least 30 days before significant changes to these terms take effect. Changes will apply from the start of a subsequent billing period. You can cancel your subscription before they take effect. Continuing to use the service after they take effect means you accept the updated terms.

Neither party may transfer this agreement without the other’s consent, except to a business successor. If one provision cannot be enforced, the rest of the agreement remains in effect. Choosing not to enforce a right does not mean giving it up.

This agreement is governed by Spanish law. If you are a consumer, this does not affect any mandatory protections provided by the law of your country of residence.

Kira-AI is operated by Volodymyr Terekhov, Calle de Jesús i Maria 8/7, 46008 Valencia, Spain. Contact: support@getkira.com.